Digital Customer Experience
We constantly grow through our awesome team, clients and partners, a network where trust and added value are our focus.
Along our journey we were called more than once ‘the safest choice’ – because that’s what we do: we deliver, and we make things happen. We just keep IT simple.
Digital Customer Experience
Your 24×7 available touch points are in good hands and safe with us, whether it’s Omnichannel, eCommerce or Self-care.
Our team is prepared to engage in delivery of full-lifecycle Digital Transformation project starting with inception and covering design, build, QA Automation, CI/CD pipeline, implementation and deployment or rollout to either Public cloud, Hybrid cloud or On-Premise in the areas of:
• Omnichannel Banking
• Mobile First and API First in Digital
• Selfcare and eCommerce
• Social media integration
• Quantitative and Qualitative Web Analytics
Identity and Access Management
Modernised Digital Identity Solutions ready for the Cloud, bringing that frictionless yet secure authentication process to life.
• Manage risks and implement identity governance by automating the creation, modification, recertification and termination of user privileges through out the use of life-cycle
• Authentication, authorisation, centralised policy administration, session management and auditing
• Provide users fast automated on-boarding processes according to latest standards
Service Oriented Architecture
Integrate.Everything.Anywhere. We help customers streamline and speed up the ability to bring new products and services into the market, with highly integrated application integration and business process management.
• Manage, secure and administrate APIs
• Enterprise Service Bus
• Business Activity Monitoring
• Business Process Management
• Business Rule Management
• Document/ Content Management
• Extract/ Transform/ Load (ETL)
We have proven expertise to deliver turn-key solutions using the following software products: ForgeRock Identity Platform, Backbase Omni-Channel Digital Banking Platform, IBM Cloud Paks, IBM API Connect, IBM Data Power, IBM Security Access & Identity Manager, IBM App Connect, IBM MQ, IBM BPM & ODM, Alfresco Content Services, WSO2, API Kong, Apache Kafka, Oracle Identity Governance Suite, Oracle WebLogic Portal, Oracle SOA
People we had the pleasure to work with
Banca Transilvania S.A.
“The guys at IT Smart Systems really impressed us. They were ready when they said, and they helped us be compliant. That was the most important part of all of this.”
BRD – Groupe Societe Generale
“With proven senior expertise on Backbase Digital Banking, Forgerock Digital Identity and Digital Transformation in general, the IT Smart Systems 25+ professionals team working with us in the Hub is helping BRD create that Omnichannel hyper-personalized yet secure user experience for our Customers and for our Employees.”